What is a notification?

What is a notification?

Notifications are triggered when an event takes place.

There are several events that can generate a notification. A notification can be sent when:

  • a sensor value passes a certain threshold rule
  • a KPI value passes a certain KPI target
  • a Task is created. In this case also the "Task watchers" receive a notification
  • a user adds a comment or reply in the sensor or KPI timelines or conversations page.

View notifications

Notifications can be found in several places in the Insight app and are represented by the  icon.

On the machine overview page all notifications received can be found in the notification centre (1). On the machine tile you can see the number of notifications received for that machine (2).



When you click on the notification icon (1), all notifications are shown and you can click on a notification to go to the event to which it relates.



Notifications can also be found on the machine timeline, the messages section for Sensors and KPIs, and also the conversations page. If a comment or event has triggered a notification, this is marked with the  icon (3).

 

 

Notifications when creating a comment 

It is possible to trigger a notification when making a comment or reply.

 

 

Click on the create comment button (4). When you have typed the comment, by default a notification is sent. If you do want to create the comment but do not want to send a notification, click on the notification icon (5). The icon will change into  icon and no notification will be sent.

Device notifications

innius Insight notifications will also trigger device notifications if these have been allowed, whether on your mobile, tablet or desktop. Normally when opening the Insight app for the first time, you will be asked whether you wish to allow notifications. Be aware that even if this has been allowed, your device may have further levels of notifications controls which override this, such as 'focus mode' or 'do not disturb'.